Education Counsellor

Overview

We are looking for an Education Counsellor to manage student relationships, ensure customer satisfaction, and support the growth of our IT and Cyber Security training programs. The ideal candidate will be responsible for guiding prospective students, maintaining strong communication with existing learners, and ensuring a smooth onboarding and support experience.

This role requires excellent communication, sales understanding, and the ability to build strong client relationships

Job Description

Job Title: Education Counsellor
Company: Dcodetech IT Pvt. Ltd.
Industry: IT & Cyber Security Training
Location: Thane (Naupada) , Nashik (Gangapur Road)
Experience: 1 to 3 Year
Office time: 10 am to 7pm
Week off: Rotational off
salary Range: 20k to 40k

Job Description:
Dcodetech IT Pvt. Ltd. is looking for an Education Counsellor to manage student relationships, ensure customer satisfaction, and support the growth of our IT and Cyber Security training programs. The ideal candidate will be responsible for guiding prospective students, maintaining strong communication with existing learners, and ensuring a smooth onboarding and support experience.

This role requires excellent communication, sales understanding, and the ability to build strong client relationships.

Key Responsibilities

• Communicate with prospective students and explain training programs and career opportunities.
• Handle student inquiries, counseling, and follow-ups to convert leads into enrollments.
• Maintain strong relationships with enrolled students and ensure a positive learning experience.
• Achieve weekly and monthly targets related to admissions and client engagement.
• Coordinate with trainers and internal teams to ensure smooth course delivery.
• Maintain accurate records of leads, conversions, and student feedback.
• Support marketing and outreach activities when required.
• Provide guidance to students regarding certification courses, internships, and career opportunities.

Required Skills

• Excellent communication and presentation skills
• Strong pitching and persuasion ability
• Good customer relationship management skills
• Understanding of sales processes and client handling
• Ability to achieve targets and work in a performance-driven environment
• Basic knowledge of IT training or education industry (preferred)

Benefits

• Attractive Performance Incentives
• Rewards and Recognition Programs
• Career growth opportunities in the EdTech industry
• Supportive and professional work environment

Skills & Requirements

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