The Lead Vlocity Architect role will be responsible for building and mentorship of a multi-skilled
Salesforce/Vlocity team as well as design and implementing Vlocity solutions for our customers
that follow best practices in both IT and Vlocity Projects.
Key Responsibilities :
● Manage robust teams of Salesforce.com delivery team members, including BAs, Tech Leads, Architects, Developers & QA
● Perform project and program management activities, including project financials.
● Liaise and manage collaboration between horizontals to bring in synergies and ensure successful delivery
● Take accountability of delivery of work packages to customer facing project teams, ensuring packages are delivered on time and with quality
● Ensure for all projects, each Apex method developed has an equivalent test method with at least one valid unit test (using an assertion)
● Ensure total test coverage within QA and higher environments is at least 85%
● Ensure all code is peer-reviewed against Cognizant development standards prior to deployment to QA
● Maintain and publish Salesforce development standards to broader technical teams on a quarterly basis
● Ensure developers are incorporating code review feedback prior to deployment to QA.
● Enforce the practice with regular training & project audits.
● Ensure version control has been correctly setup at the beginning of the project
● Ensure all developers are using version control as the source of truth for development
● Be an active part of the COE, owing technical & solution reviews for all projects on regular basis
● Reporting to internal senior management or Leadership teams on the overall
engagement
● (across different dimensions like delivery, bid management, staffing, financials etc.
● Ability to understand pain areas of business and present workable solutions
● Acts as the escalation point when issues arise and understand what to do and who to
work with to resolve them.
● Ability to stay focused in a fast-paced, high-energy, challenging environment where there
are multiple competing priorities on a daily basis.
● Work closely with business analysts, architects, developers, testers and a variety of IT and business stakeholders.
● Keeping up to date with Salesforce releases and new functionality.
● Adhere to company and project standards and guidelines. Accurate time management
and reporting of own work.
● Quality, on time delivery of agreed deliverables.
● Ability to work on multiple applications/ projects/ BAU enhancement simultaneously and must have a “can do” attitude.
● Grow the maturity of our practice by leading internal initiatives to further develop methodology, tooling, and skillsets. This includes owning our Architect & CTA Academy, enable CICD & version control for all projects
● Define & enable development plan for TL’s to make them into strong TA’s
● Help drive bootcamp for developers and enforce best practices in all our developers
Essential skills :
● Extensive years of experience in handling large delivery engagements with a strong experience in managing SFDC programs
● Comms Cloud certified
● Strong experience in projects with Vlocity
● Deep knowledge and expertise across the Salesforce.com platform (SalesCloud, Service Cloud, etc.), including experience delivering complex SFDC solutions
● Has delivered multiple full end-to-end Vlocity/salesforce implementations/projects, especially including highly integrated/complex ecosystems. Understands how to deliver capabilities on Salesforce
● AppExchange products
● Strong program management and problem-solving skills
● Should have excellent presentation and written communications skills
● Strong Exposure to SDLC and Agile methodologies
● Exceptionally strong in scope management
● Has ownership for key projects’ timelines, deliverables, budget and metrics
● Proven ability to efficiently manage a portfolio and drive operational improvements
● Should be flexible in time and attitude
● Works independently to manage the whole program and respective stakeholders/ and projects
● Hands on experience with setting up branching strategy, version control & CICD
Nice to have skills :
● Communication skills – Interpersonal and Written – Ability to express oneself clearly in conversations and interactions with others and ability to express oneself clearly in business writing
● Customer Service and Commercial Awareness– The drive to understand, agree and satisfy customer requirements (internal & external) and deliver a high quality service to them. Also, an awareness of the commercial impact of what you do.
● Developing Others – The ability to work with others and coach them to develop their capabilities
● Innovation – Willingness to generate different and new ways of doing things & ability to generate ideas that are used successfully
● Problem Solving– The effective application of knowledge, skills and techniques to resolve problems
● Team Working - The ability and desire to work co-operatively with others on a team.
● Judgment and Decision Making – The ability to make sound decisions based on business needs
Communications :
● Comms cloud cerified
● Platform Developer I (mandatory)
● Platform Developer II (desirable)
● Salesforce Application Architect (mandatory)
● Salesforce System Architect (desirable)
● Integration Architecture certified (desirable)
● TOGAF Certified (desirable)
● Project Management or Delivery focused certification (mandatory)
Vlocity, Salesforce.com (Sales Cloud, Service Cloud, etc.), Strong Exposure to SDLC and Agile methodologies, excellent presentation and written communications skills, setting up branching strategy, version control & CICD