CCS Technologies has decades of experience delivering technology-driven solutions for their customers. Based out of Kerala, India and with offices in the US and Middle East, we are on a growth path like never before. Working alongside a close-knit team with tremendous exposure to various technologies, this is a place where you will have plenty of opportunities to learn, contribute, and grow!
Catalog Content: Create and maintain product titles, descriptions, specifications, features, attributes, and category content.
SEO: Conduct keyword research and optimise product content, headings, metadata, and descriptions to improve search visibility.
Technical Writing: Prepare and update technical descriptions, product documentation, user guides, and process documents.
Review and Quality Assurance: Review catalog and content work completed by junior team members, provide constructive feedback, ensure adherence to client guidelines and quality standards, and support them in resolving content-related issues.
Analyse source information, identify content gaps, and organise information into clear, accurate, and structured content.
Review content for accuracy, grammar, readability, uniqueness, consistency, and compliance with client guidelines.
Create or edit images, screenshots, and supporting visual content using appropriate tools.
Validate catalog data, maintain structured product information, and identify inconsistencies or duplicate entries.
Review internal and external links for accuracy, relevance, and functionality.
Update existing catalog entries, technical content, and website content based on changing information and requirements.
Manage assigned tasks independently while meeting deadlines and maintaining quality and productivity standards.
Coordinate with the Lead Consultant and stakeholders to clarify requirements, resolve content-related issues, and improve delivery processes.
Must-Have Skills / Characteristics
Graduate degree in any discipline; a degree in English, Communications, or a related field is an advantage.
Approximately 3 years of relevant experience in catalog writing, digital content creation, SEO content, or technical writing.
Excellent written English, grammar, vocabulary, editing, and proofreading skills.
Practical knowledge of SEO, keyword research, and on-page content optimisation.
Strong research, analytical, and data-verification skills.
Proficiency in MS Excel or Google Sheets for managing and validating catalog data.
Ability to manage multiple assignments, work independently, and meet deadlines.
Strong attention to detail and commitment to content quality.
Strong ownership and accountability, analytical thinking, problem-solving, and time-management skills.
Effective communication and collaboration skills, with a willingness to learn new tools and technologies.
Other Desirable Skills / Characteristics
Experience with e-commerce platforms, Product Information Management (PIM) systems, or Content Management Systems (CMS).
Basic knowledge of Adobe Photoshop, InDesign, or other image-editing tools.
Experience in writing technical documentation, user guides, product manuals, or process documents.
Familiarity with web publishing, basic HTML, and structured content formats.
Experience working with large product catalogs or client-specific content guidelines.
Maintain a fair understanding of Information Security practices.
Adhere to organisational policies and procedures.
Stay updated on ISMS roles and responsibilities as assigned by department or process heads.
3 years of relevant experience in catalog writing, digital content creation, SEO content, or technical writing