Business Analyst for a seafarer management platform. The proposed solution includes a management portal, a seafarer mobile application and an onboard tablet application. We are looking for a Business Analyst with hands-on maritime domain knowledge to lead requirements discovery, translate business workflows into actionable specifications and help define a practical, phased product roadmap.
We welcome experienced maritime BAs, product consultants or domain specialists who can demonstrate strong requirements analysis and software delivery experience.
Personal Characteristics:
Strong portfolio and excellent attitude.
Must be self-confident to work in a Team and to handle the responsibilities individually as well
Should be a good listener/ Can articulate well / Good Communication Skills
Ability to work with teams across organizational boundaries, different cultures and different time zones in a virtual environment
Delivery oriented and able to work under strict deadlines.
Key Responsibilities :
Lead discovery workshops with client stakeholders to understand current processes, business needs andoperational challenges.
Map shore-based and onboard workflows, user roles, approvals and information exchange.
Explore relevant processes such as crew onboarding, documentation, certification, deployment, contracts and crew changes, confirming which belong in scope.
Translate high-level inputs into process flows, user journeys, business rules, user stories and acceptance criteria.
Define requirements across the management portal, mobile and tablet applications, including connectivity constraints, offline usage and synchronization needs.
Work with architects and delivery teams to identify integrations, dependencies, assumptions and technical constraints.
Recommend MVP scope and subsequent phases, balancing business value, complexity and delivery timelines.
Maintain requirements traceability, facilitate scope decisions and support stakeholder reviews, demonstrations and UAT.
Required Skills & Experiences:
Proven business analysis experience on maritime, shipping, crew management or seafarer management software.
Strong understanding of shipowner or ship-management operations and coordination between shore teams and onboard personnel.
Ability to turn broad stakeholder inputs into detailed, validated requirements with limited client-side BA support.
Experience creating process maps, requirements documents, product backlogs and acceptance criteria.
Strong workshop facilitation, stakeholder communication and analytical skills.
Experience working with software engineering teams in an Agile delivery environment.
Discovery or implementation of a crew/seafarer management product.
Mobile or tablet applications used in environments with intermittent connectivity.
Familiarity with maritime certification, compliance and crew documentation requirements.
Experience defining MVPs and phased product roadmaps.
Initial deliverables:
Discovery findings and current/future-state process maps.
Prioritized requirements and agreed MVP boundaries.
Initial backlog with detailed requirements for priority workflows.
Phased roadmap, including dependencies, assumptions and open decisions.
Business Analysis, Maritime Domain Knowledge, Shipping Operations, Crew Management, Seafarer Management, Requirements Gathering, Requirements Analysis, Stakeholder Management, Workshop Facilitation, Process Mapping, Business Process Modeling, User Journey Mapping, User Stories, Acceptance Criteria, Product Backlog Management, Agile Methodology, MVP Definition, Product Roadmap Planning, UAT, Requirements Traceability, Mobile Application Requirements, Tablet Application Requirements, Offline Synchronization, Maritime Compliance, Crew Certification, Crew Documentation, System Integration, Software Delivery, Cross-functional Collaboration, Change Management