Overview
The Product Manager will shape the vision and roadmap of the ThriveWell platform to support Miracle Foundation’s mission of improving child welfare outcomes. The role involves strategic planning for the platform, working closely with leadership, program teams, and the technology team to ensure the product evolves to meet the needs of caseworkers, agencies, and other stakeholders.
Job Description
Key Responsibilities
Define and drive the product vision and roadmap for the ThriveWell platform
Strategic planning for the platform, identifying opportunities to expand its impact and adoption.
Translate program and operational needs into clear product requirements and user stories.
Work closely with engineering, design, and QA teams to prioritize, plan and deliver platform enhancements.
Track product progress and ensure timely delivery of planned features and improvements.
Collect user feedback and usage insights to continuously improve platform usability and adoption.
Key skills
Strategic Planning and Roadmap Development
Strong requirement gathering and stakeholder coordination skills
Familiarity with Agile/Scrum development processes
Experience using Jira/Confluence for managing product backlogs, documenting requirements and tracking issues
Good understanding of system architecture, including APIs, databases, and mobile applications.
Experience working with NGOs, government agencies, or social sector programs is a plus.
Skills & Requirements
Strategic Planning, Roadmap Development, Requirement Gathering, Stakeholder Management, Agile Methodology, Scrum Framework, Jira, Confluence, Product Backlog Management, User Story Creation, Prioritization, Cross Functional Collaboration, Product Lifecycle Management, Data Analysis, User Feedback Analysis, System Architecture Understanding, API Knowledge, Database Knowledge, Mobile Application Understanding
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