DAM Operations Specialist

Overview

Support DAM, metadata, taxonomy, and related workflows within a creative automation and large-scale digital production environment.

The role focuses on ensuring assets, templates, feeds, and outputs are organised, tagged, named, and governed correctly across systems and workflows. This includes supporting metadata structures, file namingconventions, asset organisation, workflow governance, and scalable DAM processes.

The role is suited for proactive and structured individuals who are comfortable managing complex workflows, coordinating across teams, and bringing consistency to large-scale operations. Over time, the individual will also contribute towards workflow optimisation and automation requirements.

The role involves close collaboration with production teams, campaign managers, designers, product teams, and market stakeholders across global locations.

Job Description

Key responsibilities

Support DAM, metadata, tagging, taxonomy, and file naming workflows

Assist in DAM setup activities including metadata structures, folder organisation, and process flows

Ensure consistency across assets, templates, feeds, and delivery outputs

Support asset upload, organisation, retrieval, and governance workflows

Validate metadata completeness, naming conventions, and taxonomy alignment

Proactively identify workflow gaps, inconsistencies, and operational inefficiencies

Raise and track issues, bugs, enhancement requests, and workflow dependencies

Support documentation, governance, and workflow standardisation

Contribute towards workflow optimisation and automation requirements over time

Coordinate with global teams and stakeholders where required

Required skills

Strong organisational and coordination capability

Proactive approach and strong sense of ownership

Ability to understand and manage structured workflows and systems

Good attention to detail

Strong communication and stakeholder coordination skills (English)

Working knowledge of Excel or Google Sheets

Ability to communicate well in English (written and verbal)

Understanding of metadata, tagging, file naming conventions, or DAM workflows is beneficial

Good to have skills

Experience with DAM or creative automation platforms

Exposure to metadata governance or taxonomy workflows

Experience in project coordination, campaign operations, or digital production workflows

Familiarity with localisation or multi-market workflows

Exposure to workflow or ticketing systems

Experience range

Typically 3–8 years of relevant experience

Strongly proactive and structured candidates may also be considered outside this range

Keywords

Most important: DAM, digital asset management, metadata, taxonomy

High priority: workflow management, tagging, file naming conventions, structured workflows, stakeholder coordination, Excel

Important: Google Sheets, metadata governance, asset management, localisation, digital production

Good to have: creative automation tools, workflow systems, campaign production, multi-market workflows

Skills & Requirements

DAM, Metadata, Tagging, Taxonomy, and File naming workflows.

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