The IT Associate will support daily operations and project initiatives, administer core tools, coordinate disaster recovery testing, maintain documentation, remediate vulnerabilities, and manage onboarding and asset tracking. This role serves as an internal escalation point for Office 365 and internal applications, working closely with the IT Operations Lead.
Essential skills
BE/ B Tech in CS/IT or related field
Over two to four years of experience in software engineering and data applications
Proficiency in Python, SQL, R with exposure to data manipulation and plotting libraries
Proven experience with relational databases such as MS SQL Server etc.
Solid understanding of software development fundamentals such as OOP, testing, design patterns, and other best practices
Working knowledge of AWS S3, Excel, R Shiny
Research mindset and strong analytical and problem-solving skills
Robust documentation skills
Excellent team player with good interpersonal skills and strong sense of client service
Excellent written and verbal communication skills
Ability to think conceptually and challenge traditional thought processes
Key Responsibilities
Collaborate with cross-functional teams to design, develop, and maintain existing code base and pipelines like data visualization tool etc.
Work closely with client to understand the requirements and carry out the development or changes in the existing processes.
Debug, troubleshoot, and resolve bugs in existing production codes.
Enhance and update functionality of existing data visualisation tool written in R/R Shiny
Help PMs to get data in Excel from different databases by building custom connections and required queries.
Focus on quality, attention to detail, accuracy, efficiency, and adherence to tight deadlines.
Support office buildouts and facilities tech coordination.
Support governance for AI and enterprise platforms (e.g., Copilot).
Behavioral Competencies
Good communication (verbal and written)
Experience in managing client stakeholders
Python, SQL, R, Data Manipulation, Data Visualization, MS SQL Server, OOP, Software Testing, Design Patterns, AWS S3, Excel, R Shiny, Data Applications, Software Development, Debugging, Troubleshooting, Data Pipelines, Database Queries, Client Management, Stakeholder Management, Documentation, Analytical Skills, Problem-Solving Skills, Communication Skills, Team Collaboration, Client Service, AI Governance, Enterprise Platforms