An IT services and consulting firm that offers a wide range of digital solutions, including Salesforce implementation, Java application development, data science, and mobile app development. The team focuses on customer success by leveraging AI-driven automation and creating user-friendly, reliable, and flexible solutions for clients across industries. It also provides training platforms and continues to grow rapidly as a cloud-focused, customer-centric organization.
Implement and integrate Salesforce Marketing Cloud (SFMC) across multiple channels – Email, SMS, WhatsApp, and Push notifications.
Configure Email Studio, Mobile Studio (Push, SMS, WhatsApp), Contact Builder, Audience Builder, Automation Builder, Journey Builder, Reports, and Einstein.
Write and manage HTML/CSS code for emails, including dynamic and personalized content.
Provide production support, troubleshoot issues, and ensure system stability and optimal performance.
Collaborate with cross-functional teams and guide customers through SFMC solution implementations.
Manage and optimize data within SFMC, including data modeling, segmentation, data extensions, and data synchronization with external sources.
Develop marketing automation user stories, functional specifications, and project plans with stakeholders.
Conduct client meetings to understand business needs and design customized SFMC marketing solutions.
Track and manage project progress, providing timely updates to stakeholders.
Bachelor’s or Master’s degree in Computer Science, Information Technology, Marketing, or a related field.
2–3 years of relevant experience in Salesforce Marketing Cloud implementation and integration.
Strong technical expertise in Salesforce Marketing Cloud and related Salesforce CRM, MarTech, and AdTech solutions.
Hands-on proficiency in HTML, CSS, and JavaScript.
Strong understanding of data management, data modeling, and business acumen.
Experience with Salesforce product integrations.
Knowledge of Agile methodologies and project facilitation.
Excellent communication and client interaction skills.
Ability to identify business requirements and translate them into technical strategies and solutions.
Preferred Certifications:
Salesforce Marketing Cloud Email Specialist
Salesforce Marketing Cloud Administrator
Salesforce Marketing Cloud Developer
Salesforce Marketing Cloud Consultant