Overview
The firm a leading information technology managed services and solutions company focused on global government and mid-market enterprises, as well as educational institutions. Headquartered in Indianapolis, Indiana, we have offices at Richmond, Virginia and Hyderabad, India Service areas include Digital Workplace Services, Cloud & Infrastructure, Cybersecurity, ServiceNow, Transformation Projects, and Application Services.
Job Description
Key Candidate Success Factors
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5+ years of experience as a Network Engineer Level 2.
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Juniper Certification /Experience with devices is a plus
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In addition to Routing and Switching, the candidate should have strong wireless troubleshooting experience and hands-on exposure to Juniper devices.
- For wireless troubleshooting, you can give them scenarios to solve in the interview. For example: “Connected to Wi-Fi but no internet” or simply ask them what kind of wireless troubleshooting requests they get.
- For Juniper, if the candidate cannot directly answer, you can ask them to correlate the troubleshooting or configuration with how they would do it on a Cisco device. This way, we can assess whether they understand the logic and flow, even if their Juniper exposure is limited.
- Communication – Should be able to articulate & comprehend – as they have to interact with clients to troubleshoot outside of India in 450 locations for this platinum client.
Skills & Requirements
Technical Skill Set – Network Engineer L2
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5+ years of experience in L2 Network Engineering
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Strong Routing & Switching expertise
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Wireless troubleshooting experience (common Wi-Fi connectivity issues, end-to-end diagnosis)
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Hands-on experience with Juniper devices (Juniper certification is a plus)
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Ability to map Juniper troubleshooting/configuration steps to Cisco environments
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