The firm a leading information technology managed services and solutions company focused on global government and mid-market enterprises, as well as educational institutions. Headquartered in Indianapolis, Indiana, we have offices at Richmond, Virginia and Hyderabad, India Service areas include Digital Workplace Services, Cloud & Infrastructure, Cybersecurity, ServiceNow, Transformation Projects, and Application Services.
The ideal candidate is a senior IT Project Manager responsible for successfully leading and delivering complex, multi-project portfolios, including client-facing IT outsourcing transitions and internal strategic IT initiatives. Must ensure projects meet quality standards, remain on budget, and are delivered on time, while effectively managing risks and leading cross-functional teams.
10+ Years of Project Management experience.
Proven record of delivering projects on-time and on-budget with high client satisfaction.
Experience managing relationships with all levels of management, staff, clients, and vendors.
Bachelor’s Degree in an IT-related discipline or equivalent experience.
Proficiency in Microsoft Office Suite (Project, Visio, Word, PowerPoint, Excel, Outlook).
Ability to develop deliverables-based project plans and milestones.
Strong financial management skills (budget management, forecasting, earned value analysis).
Experience in leading teams of subject matter experts (SMEs).
Skill in scope definition and completion of scope of work documents.
Preferred: Experience with ServiceNow.
PMP Certification (Project Management Professional).
ITIL Certification.
Strong communication skills (verbal and written) for reporting and client-facing roles.
Ability to manage multiple concurrent issues with exceptional follow-through.
Excellent organizational skills and attention to detail.
Proven ability to escalate risks/issues internally and to clients.
Excellent customer service, problem-solving, and conflict resolution skills.
Ability to work independently and as a team member.